Shipping

All standard shipping is a curbside delivery service and is included in your purchase. FedEx will deliver the items to your driveway or entryway, and you will be responsible for bringing it into your residence or business. Since mattresses are heavy, you may require assistance from a friend or a family member.

 

Return Policy

Your comfort is important to us, that is why we offer a risk free 100-night trial.  If for any reason you are not completely satisfied with your Buoninfante mattress, we will arrange to have the mattress picked up and donated to a local charity. We do ask you sleep on our mattress for 21 days to fully experience our mattress before it can be returned.  

To initiate a return, please contact our customer service department at info@sonnobello.com.

To be eligible for return, you must be within 100 days of the date of purchase and have had the mattress for at least 21 days, customers must provide a proof of purchase, and the mattress must be in a condition suitable for return (i.e., no stains, tears, excessive odors, or soiling.) Images of mattress in good condition are to be submitted with the return request. 

Once the mattress is donated to a local charity, a full refund will be issued with absolutely no return or restocking fees.

 

Exceptions

Our sleep trial is limited to one of each product per household. If you return or exchange a product, no other sleep trials are eligible for your household in the future. This household policy is defined by customer name, shipping address, or billing method.

 

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